Whenever the City Utilities Commission (CUC) has a loss of pressure in its water main(s), usually due to a main line break, the CUC must issue a Boil Water Advisory as a precautionary measure for public safety.  When there is a loss of pressure in a water main, there is a slight possibility of contaminants getting into the water main. CUC maintains a chlorine residual in its water mains to destroy biological contaminants, and the Boil Water Advisory is required by the Kentucky Division of Water to prevent possible health problems. During a Boil Water Advisory affected customers are advised to boil  water  for consumption at a rolling boil for at least three (3) minutes.

Boil water advisories are broadcast by the local radio stations until test results verify that there is no contamination. When there is a very small number of affected customers, notices will be left on the customers front door. CUC will also post Boil Water Advisories on this website (as of January 30, 2013).  Also, if a CUC customer experiences a loss of pressure they can contact CUC's office at (606)528-4026 to verify if their area has a boil water advisory in effect.

City Utilities' customers have been receiving proposals by mail offering water service line coverage for a fee.

The City Utilities Commission of Corbin is not associated with these offers.

IMPORTANT NOTICE

New reconnect policy beginning January 1, 2011

            Beginning January 1, 2011, City Utilities Commission will no longer be visiting consumers’ homes for the purpose of collecting past-due utility bills. CUC will require the consumer whose utilities have been disconnected for nonpayment to visit the main office before power will be restored. Payment will need to be made in full, including the final bill and additional fees, in order to restore utilities. City Utilities Commission’s office is located at 1515 Cumberland Falls Highway, Corbin, Kentucky. This measure, along with others, will allow CUC to more efficiently manage labor and equipment.

            Please take note that should your bill become delinquent and your utilities disconnected because of nonpayment, beginning January 1, 2011, you will be required to visit the City Utilities Commission office to have your services reconnected.