10/15/19 – Spectrum Cable is experiencing an outage in our service area. Due to their outage, our phone lines are currently not working. We hope service will be restored quickly and apologize for the inconvenience.
SECURITY DEPOSIT POLICY
It is the intent of the Commission’s deposit policy to assess credit risk at the point of application with a technology-based screening tool and charge deposits only to those potential and existing customers who pose a credit risk.
1. Residential Customers
Security deposits for residential customers (homeowners and renters) will be applied per the following:
*Applicants who pose no credit risk will not be charged a security deposit.
*Applicants who pose a minimal credit risk will be charged a security deposit equal to one months maximum usage at the service location.
*Applicants who pose a substantial credit risk will be charged a security deposit equal to two months maximum usage at the service location.
If a residential customer poses no credit risk at the time of application, but after being on service develops a minimal or substantial credit risk, they will be required to furnish a security deposit per their assessed credit risk.
- Two Families on One Meter
- Commercial, Industrial and All Other Customers
The Commission shall require a cash deposit from commercial, industrial and all other customers for utility service(s) to secure payment of bills. The required deposit shall be determined on an individual basis at the time of application in an amount to approximate two times the estimated maximum monthly bill.
A letter of credit may be accepted in lieu of a cash security deposit for commercial, industrial, and all other customers of the Commission, in accordance with the terms of CUC Resolution No. 342, and as it may be modified and revised from time to time.
- Transfer of Deposits
Deposits may be transferred from one location to another if the applicant is the owner of the home at the location for which service is being requested. However, if the amount already on deposit is not equal to the amount of deposit required at the time of the transfer, the homeowner must pay the difference between these two amounts. All other applicants will be required to pay the applicable security deposit in full each time an account is opened. When the previous account is terminated and all outstanding bills are paid, the previous security deposit will be returned.
- Interest on Security Deposits
The City Utilities Commission shall pay interest annually (in the form of a credit on the users 12/1 utility bill) on all customer security deposits retained by the Commission at interest rates as set by the Commission per state requirements. When a residential customer’s credit risk is updated to no risk, or when an account is terminated and all outstanding bills are paid, the security deposit shall be returned along with any interest due to the customer.
Effective 2/1/2018 RATE SCHEDULE
Effective February 1, 2018 bills in accordance with CUC Board Minutes, September 13, 2017
Boil Water Advisories
Boil water advisories are broadcast by the local radio stations until test results verify that there is no contamination. When there is a very small number of affected customers, notices will be left on the customers front door. CUC will also post Boil Water Advisories on this website (as of January 30, 2013). Also, if a CUC customer experiences a loss of pressure they can contact CUC’s office at (606)528-4026 to verify if their area has a boil water advisory in effect.
Last Updated (Thursday, 21 February 2013 16:02)
About Corbin Utilities Commission
The City Utilities Commission (CUC) exists solely for the purpose of supplying electric power, potable water, and sanitary sewer services to its customers with the best possible service at the lowest possible cost.
The History of CUC
CUC was created on May 17, 1948 as a result of the City of Corbin Ordinance Number 1798. Prior to this date, electric and water services were provided by the City of Corbin to the area.
The City Commission created a three (3) member utility commission under Section 96.530 of the Kentucky Revised Statutes on May 17, 1948. The statute provides: “the Utility Commission shall have absolute control of the plant in every respect, including its operation and fiscal management, and etc…”
The CUC continues today as a three member Board of Commissioners; appointed or recommended by the Mayor, subject to the approval of the City Commission. The utility commission provides the rules for the management of all plant and etc. The CUC is declared to be a public body politic and corporate, with perpetual succession.
The City of Corbin built its first small and simple water treatment plant in 1913. In 1915, it bought the power plant from private owners. The original investment in both plants was $50,000.
During 1940, the City obtained a $180,000 public works administration grant and a $220,000 long-term, low-interest loan from the government. This $400,000 was used to build a newer power plant (which today houses Wholesale Supply Group on Acton Street), and expand and improve the water system.
On December 9, 1948, as a result of the rapid growth and the increased demand for electricity and an overloaded power plant, the City of Corbin determined it was more cost effective to buy a portion of its electric power from Kentucky Utilities rather than expand its power plant. This continued until 1954-55. At that time, the CUC determined it could purchase power cheaper than it could produce the same block of power and closed down its 1,500 KW power generating plant and began purchasing 100% of its electric power requirements from KU, as it does today.
The City Utilities Commission of Corbin does not discriminate on the basis of race, color, national origin, sex, age or disability in its programs or activities. The designated civil rights coordinator is the General Manager.
Last Updated (Tuesday, 05 August 2014 12:01)